The Arist Slack app has been updated to deliver training via dedicated channels, providing a better learning experience for your team. This guide walks you through updating your existing Slack integration.
What's New
The updated Arist Slack app introduces channel-based delivery, which means:
Each learner receives course content in dedicated, private Slack channels
Learners can have multiple concurrent courses, each in its own channel
Course content is organized and easier to navigate
Archived channels can be reviewed later
Who Needs to Update
If you currently use Arist's Slack integration and want to take advantage of channel-based delivery, you'll need to follow this update process.
Prerequisites
Admin role in your Arist organization
Admin permissions in your Slack workspace
Update Process
Step 1: Navigate to Organization Settings
Log into your Arist organization with an Admin account and click on your organization name in the top left
Select Organization settings from the dropdown menu
Step 2: Access Delivery Methods
In the left navigation menu, click on Delivery methods
Scroll to the Slack section
Step 3: Accept Permissions
As a Slack administrator, click the "Install the Arist app to your workspace" link. You'll see a permission request screen showing what Arist needs access to:
Click Allow to authorize the updated integration.
Important: You must have Admin permissions in your Slack workspace to complete the setup. If you don't, your Slack Space Admin will need to accept the permissions.
Step 5: Verify the Update
After successful approval, you'll be redirected to the arist.co page in your browser.
Log into your Slack workspace
Go to Apps in the left sidebar
Double-check that the Arist app is listed under installed applications
What Happens to Existing Enrollments
Seamless Transition: Learners will not receive any messages that the app has been updated. All active enrollments will continue in the Arist app without interruption.
No Data Loss: All existing course progress, responses, and completion records are preserved.
How it works
Creating channels & enrollments
Admins can enroll learners in multiple enrollments in Slack at once.
When an enrollment is created, it will create a unique & private Slack channel for each learner. The learner will be the only member of the channel, outside of the Arist bot.
Because these channels are unique within your Slack workspace, the naming of each channel includes the content name plus a handful of unique characters. For example, a course titled “Conflict Resolution: Leading Productive Meetings” may appear as conflict-resolution-leading-productive-meetings-e334161e
Nudges will continue to be sent via the Arist app in Slack.
Admins can use Arist channels to keep related enrollments in the same Slack channel.
For example, all enrollments assigned to a “Leadership Training” channel would show up in the same Slack channel titled leadership-training-…
A channel can only have one active enrollment at a time. If an additional enrollment is added to a channel, it will be queued until the active enrollment is completed.
Engaging with content
Learners respond to content inside each channel.
Learners can reply in the channel itself or within threads to respond to questions.
Archiving channels
When an enrollment is complete, learners will receive a message with an option to archive the channel. There will be an additional reminder 30 days after the enrollment is completed.
Archived channels can be found later in a Slack workspace if a learner wants to retrieve the content.
Learners cannot leave or archive a channel with an active enrollment. If they want to archive a channel before the enrollment is completed, they must reply “STOP” to cancel the enrollment.
Learners also can’t archive channels that are tied to an Arist channel, even if there are no active enrollments.
Self-enrollment
To self-enroll in content, a learner can message the Arist app with a 4-digit code corresponding to a course or survey.
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